Frequently Asked Questions

All vintage items are carefully inspected and honestly described. We use a grading system: "Like New" (minimal wear), "Good" (light wear, fully functional), "Fair" (visible wear but functional), and "Vintage" (shows age but has character). Each listing includes detailed photos and condition notes.

We research and verify the authenticity of all vintage items. Our descriptions include information about the era, maker (when known), and any identifying marks. If you have questions about a specific item, please contact us before purchasing.

We accept all major credit and debit cards through our secure Yoco payment gateway. This includes Visa, Mastercard, and American Express. All transactions are encrypted and secure.

Standard shipping within South Africa takes 3-5 business days. Express shipping (1-2 business days) is available for an additional fee. You'll receive a tracking number once your order ships.

Yes! We offer a 14-day return policy for items in their original condition. Vintage items can be returned if they don't match the description. Please see our Returns page for full details.

Currently, we only ship within South Africa. We're working on expanding our shipping options. Sign up for our newsletter to be notified when international shipping becomes available.

Care instructions vary by item type. Generally, vintage items should be handled gently and stored properly. We include care tips with each vintage purchase. Feel free to contact us for specific advice.

We're always looking for quality vintage pieces! If you have items you'd like to sell, please contact us with photos and descriptions. We'll review them and get back to you within 48 hours.